Professionals · Beginner
Problem-Solving Skills
About this course
Ever feel like you’re constantly putting out fires at work - without really solving the root issue? This course gives you the tools to pause, get clear, and tackle problems head-on with confidence and strategy.
You’ll be guided through a powerful, step-by-step approach to problem solving that turns chaos into clarity. Through interactive role plays, guided reflection, and real-world scenarios, you’ll learn how to move from quick fixes to solutions that actually stick.
This isn’t just theory - it’s a dynamic, hands-on experience designed to shift how you think when things go wrong.
What Makes This Course Special
- You’ll get on your feet – Practice handling tricky workplace situations through fun, realistic role plays that challenge your thinking.
- A step-by-step framework – Learn how to break any problem down into manageable parts - and solve it with confidence.
- Think before you fix – Reflection activities help you slow down and explore how your habits shape your decisions.
- Action-ready tools – Walk away with a toolkit you’ll actually use, not just slides you’ll forget.
Learning objectives
- Recognize the importance of structured problem solving in the workplace.
- Apply a structured problem solving framework to various types of problems.
- Use a problem solving mindset when faced with challenges.
Course breakdown
Class availability & scheduling
We keep our sessions interactive and energetic, which means we need a minimum number of participants per class. If enrollment is low, the class may be rescheduled or combined with another group-but we’ll always keep you in the loop well in advance.
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