Ever walked out of a meeting thinking, “What just happened?” Whether you’re navigating a difficult conversation, managing up, or just trying to get your point across — communication can make or break your day at work.
This course gives you the tools to communicate on purpose — not just out of habit. You’ll learn to recognize what’s really going on in a conversation, make smart interventions when things get stuck, and take the lead when it matters most.
Through role plays and guided discussions, you’ll practice becoming more intentional, impactful, and confident in how you show up at work.
Role plays that reflect real work tensions – Practice handling tricky conversations you actually face on the job — unclear feedback, tough meetings, or stalled discussions..
A simple way to “read the room” – Learn how to spot when a conversation shifts (or gets stuck) and what you can do to move it forward with confidence.
We keep our sessions interactive and energetic, which means we need a minimum number of participants per class. If enrollment is low, the class may be rescheduled or combined with another group—but we’ll always keep you in the loop well in advance.